On this page
These simple steps can help to protect yourself and the community.
- Clean your hands with soap and water for 20 seconds, or use an alcohol-based hand sanitiser.
- Cover your nose and mouth with a tissue when coughing and sneezing or use your elbow, not your hands.
- Avoid close contact with people unwell with cold or flu-like symptoms, and stay home if you have symptoms.
- Avoid touching your face and avoid shaking hands with others.
- Try to maintain a distance of 1.5 metres from others and avoid crowded places.
Remember, when washing your hands, all you need is water and soap, body wash or shampoo. It doesn’t need to be expensive, or ‘antibacterial’.
The key to handwashing is to wash often and wash well, for at least 20 seconds.
As well as regular handwashing, cleaning and disinfecting surfaces in your home can help stop the spread of COVID-19.
Regularly clean these surfaces with a household detergent, followed by disinfectant. You can also use detergent and disinfectant wipes as long as you scrub the surface hard:
- light switches
- touch screens
- hard-backed chairs
- remote controls
- sinks and basins
- car steering wheel
- car seats.
Clean these surfaces using a household detergent or detergent wipes:
- floors - use a damp mop on hard floors
- walls - clean when visibly dusty or soiled
- window blinds - clean when visibly dusty or soiled
- curtains - change regularly and clean when soiled.
Hand sanitiser safety
Alcohol-based hand sanitiser is dangerous if ingested, particularly for children. Follow these safety tips.
- Store hand sanitiser products safely and out of reach of children.
- Adults must supervise young children when applying alcohol-based hand sanitiser.
- Be aware of imported products which may not be clearly labelled and may contain more toxic alcohols such as methanol.
- Washing hands with soap and water for at least 20 seconds is a safe and effective option.
- If you suspect your child has ingested hand sanitiser, regardless of the quantity, call the 24-hour Poisons Information Centre on 13 11 26 for first aid and monitoring advice. Have the container of the ingested product with you.
Detergent or disinfectant?
- Detergents help remove germs, dirt and impurities from surfaces but they do not kill germs.
- Disinfectants kill viruses and bacteria but don’t remove them from a surface.
Using a detergent, then a disinfectant helps lower the risk of spreading infection.
Alternatives to disinfectant
For hard, non-porous surfaces, a diluted household bleach solution can be used in a ratio of four teaspoons of bleach, per one litre of water.
Never mix household bleach with ammonia or any other cleaner. You need to check the product is not past its expiration date, which makes it ineffective. Make sure the area is well ventilated during and after cleaning.
People living in flats, apartments and units
If you live in an apartment, there are steps you can take to minimise your exposure to COVID-19.
- Clean your hands with soap and water for 20 seconds or use an alcohol-based hand sanitiser after touching any frequently touched surfaces in common areas, like door handles, or communal washing machines and dryers.
- Cover your nose and mouth with a tissue when coughing and sneezing or use your elbow.
- Avoid close contact with people who have cold or flu-like symptoms.
- Avoid touching your face and avoid shaking hands with others
- Try to maintain a distance of 1.5 metres from others as much as possible in your apartment block, such as in elevators, stairwells or hallways.
- Do not visit your neighbours or gather in groups in common areas such as rooftops or courtyards.
Strata managers and body corporates
- Regularly clean frequently touched surfaces in common areas with a detergent followed by disinfectant, or use detergent and disinfectant wipes
- Consider providing adequate alcohol-based hand sanitiser for residents to use.
If you have been outside
If you have to leave home, when you return:
- Wash your hands as soon as you enter and after putting groceries or other items away.
- Wash your hands before you eat.
- If you would feel better to do so, remove your shoes and clothing if you have been on public transport or in spaces where you weren’t able to keep 1.5 metres from others.
- Wipe down your phone.
- Keep your keys in one place.
Last updated: 13 August 2020